At Flowers Notting Hill, we pride ourselves on delivering only the freshest flowers to our valued customers throughout the Notting Hill area. As a trusted local florist, we serve both households and businesses with the highest quality blooms and exceptional customer care. Our Fresh Flowers Guarantee means every bouquet you receive from us will arrive in prime condition, ready to brighten your space for days to come.
We take every precaution to ensure your flowers reach you in perfect condition. In the rare event that your flowers arrive damaged or not up to our usual standards, please notify us immediately upon delivery. For quicker resolution, we encourage you to provide clear photographs showing the condition of your flowers when they arrived. This helps us to swiftly assess the issue and offer you the best possible solution.
Our fresh flowers are guaranteed to last for a minimum of five days from the time of delivery, provided they are cared for according to the guidelines we provide. Should you notice that your flowers have wilted or failed to meet this standard, please contact us as soon as possible—preferably within 24 hours of observation—so we can address your concern promptly.
If your order arrives damaged, or if you are unsatisfied with the freshness and vitality of your flowers within the guaranteed window, we are pleased to offer the following options:
The choice is yours—our aim is to ensure your complete satisfaction with our service. All claims are processed swiftly, and we keep you informed every step of the way.
Your feedback is extremely important to us. If, for any reason, you need to raise a complaint about your order or our service, please get in touch with our customer service team with your order details and a description of your concern. We investigate every complaint thoroughly and respond within two working days. Our team will work closely with you to resolve the matter to your satisfaction, ensuring that your experience with Flowers Notting Hill remains a positive one.
Flowers Notting Hill is dedicated to supporting our local community, providing consistently fresh flowers and reliable service to residents and businesses throughout Notting Hill and nearby areas. Our reputation is built on customer trust and satisfaction—if you have any queries or concerns, we are always here to help. Thank you for choosing Flowers Notting Hill as your florist of choice.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
