At Flowers Notting Hill, we believe that everyone should have equal and easy access to our full range of floral products and online ordering services. Our aim is to make sure every customer in Notting Hill can experience the joy of gifting and receiving flowers, regardless of individual abilities or technological needs. Accessibility is not just a feature—it's a core value that guides how we design and present our online storefront.
To provide an inclusive shopping experience, our website has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This internationally recognized standard sets out the best practices for creating accessible web content, ensuring that not only can everyone browse and order Flowers Notting Hill online with confidence, but also that our website remains compatible with a wide variety of devices and assistive technologies. We regularly review and update our website to maintain and improve this level of compliance.
We understand the essential role that screen readers play for many users with visual impairments. That's why our Flowers Notting Hill website has been tested for compatibility with leading screen readers. Our site structure, navigation, and product details are clearly defined to ensure all interactive elements can be accessed and read out effectively. Alternative text is provided for all imagery, including floral arrangements and promotional banners, making it possible for all Notting Hill customers to fully understand and interact with our offerings.
A key part of our accessible Flowers Notting Hill website is high-contrast design. Our colour schemes and font choices are selected to maximise readability for users with a range of vision profiles. We use clearly distinguishable colours for backgrounds, text, and buttons, so our customers—including those with low vision—can comfortably browse, choose, and order flowers without unnecessary barriers. For further assistance, users can utilise their preferred operating system or browser settings to adjust text size and contrast, and our website is built to respond to these preferences wherever possible.
Flowers Notting Hill considers accessibility an ongoing journey. We routinely test our website for compliance and regularly consult accessibility guidelines to search for improvement opportunities. Our team is always eager to hear from our users. If you experience any difficulty accessing information, placing an order, or navigating our site—whether you are using a screen reader, keyboard navigation, or another assistive tool—we encourage you to reach out to us.
Your feedback is invaluable to making Flowers Notting Hill accessible to everyone. If you have any questions, concerns, or suggestions about the accessibility of our website or online ordering process, please contact our customer support team using the contact form provided on our website. Let us know about your accessibility needs, and we will do our best to resolve challenges promptly, ensuring every customer in Notting Hill can select and send flowers with ease and independence.
Our goal is to support all members of our vibrant community. By maintaining high standards of accessibility, we help ensure that every customer, regardless of ability, can take advantage of the beauty and convenience that Flowers Notting Hill has to offer. Thank you for supporting accessibility and helping us improve the experience for every visitor to our website.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
